Privacy Policy
POLLYANNA
Effective Date: 31 August 2026
POLLYANNA respects your privacy and is committed to handling your personal information with care. This Privacy Policy explains how personal information may be collected, used, stored and disclosed when you visit this website, make an enquiry or book a session.
Information We Collect
We may collect personal information when you interact with POLLYANNA, including when you make an enquiry, book or participate in a session, or communicate with me directly.
The information collected may include:
• Name
• Email address
• Phone number
• Booking and payment information
• Information, questions, photographs or other material you choose to provide in connection with a session
• Technical information associated with your use of this website, such as IP address, browser or device information
I only collect information reasonably necessary to provide services, manage bookings and communications, and operate this website.
How We Use Your Information
I may use your personal information to:
• Respond to enquiries and communicate with you
• Manage bookings, payments and appointments
• Provide and follow up on sessions
• Send information or materials connected with your session
• Maintain appropriate business and administrative records
• Operate, maintain and improve this website
• Meet legal, regulatory or other lawful obligations
I will not use your personal information for unrelated purposes without your consent, unless required or permitted by law.
Cookies and Tracking Technologies
This website may use cookies and similar technologies to support website functionality, understand how the website is used and improve the visitor experience.
Some cookies may be placed by Squarespace or other service providers used to operate the website. Where required, you can manage your cookie preferences through the options provided on the website or through your browser settings.
Third-Party Services
I use trusted third-party service providers to operate this website, manage bookings, process payments and deliver services. These may include Squarespace, Square and other service providers used for website hosting, appointment scheduling and payment processing.
These providers may collect, process or store personal information in accordance with their own privacy policies and practices.
Some service providers may store or process information outside Australia. Where personal information is handled by a third-party provider, their own privacy terms and applicable laws will also apply.
How We Protect Your Information
I take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
While reasonable safeguards are used, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
You may contact me to request access to, or correction of, personal information I hold about you.
You may also contact me if you have a question or concern about how your personal information has been handled.
Where applicable, you may unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting me directly.
Children's Privacy
Sessions for clients under 18 may be offered by prior agreement and, where appropriate, with the consent of a parent or legal guardian.
Where personal information relating to a person under 18 is provided in connection with a session, I will handle that information with the same care and confidentiality described in this Privacy Policy.
Changes to This Privacy Policy
I may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact POLLYANNA using the contact details provided on this website.